Testimonials
What Our Customers Say
"Jonathan was super easy to work with and they did a killer job, I was super worried about our car and getting it fix and had no issues calling and getting updates…and I called a lot…he was super patient with me…100% recommend them to anyone:)!"
Service: Transmission
jamie stigliano 2023
★ ★ ★ ★ ★
"Great experience! Jonathan was very friendly and helpful in getting me scheduled and taken care of promptly despite them being very busy. Thanks for the great service!"
Laura Castner 2024
★ ★ ★ ★ ★
"Bring your vehicle here to get work done! The people I dealt with here were honest and trustworthy and they provided a great experience for me. Which is why I brought my vehicle back for the second time. I recommend anyone looking to get their vehicle fixed or looking for a new mechanic to try Chesapeake Auto & transmission!!"
Marcelis P. 2024
★ ★ ★ ★ ★
"Top of the line service. Outstanding customer service and very honest. Took my car in to inspect my AC. They figured out the problem and fixed it on the spot. I would highly recommend."
Service: Air conditioning
Quindarius Wilson 2023
★ ★ ★ ★ ★
"Mike, the manager is simply the BEST!!! He was extremely kind and he is highly knowledgeable in his diagnostic field! He fixed my car and it is running better than ever. His prices are so much cheaper than his competitors and you get personalized service here. Mike and his team give exemplary service and others should lead by his example! I HIGHLY recommend his company to anyone that needs a thorough auto diagnostic test on their vehicle and repaired. I will definitely come back to him in the future for all of my car’s service needs. Thank you so much!!!"
Christie Richardson 2023
★ ★ ★ ★ ★
"Our Honda Odyssey minivan’s check engine light started blinking and our engine started running rough while we were driving home to Northern Virginia from North Carolina. A quick google search indicated our engine was misfiring and we needed to pull over right away. We were stranded at a major interchange with no safe place to go, with two children and our dog. After several calls with our insurance company, where they dispatched a tow truck that could not offer us transport due to Covid, we decided to call the closest local repair shop we found via Google. Thank God we did! Mike immediately understood our situation and said he and the shop’s owners would work with us to get us safely to the shop and get us back on the road ASAP. The owners, Teresa and Paul, were beyond accommodating, allowing our family, including our dog, to camp in their waiting area while they diagnosed what was wrong, got parts, and fixed the van. They stayed beyond closing time to make sure we could get home tonight. Mike, Paul and Teresa were caring, personable, and professional. They truly went above and beyond for my family. Stranded 3 hours from home with no friends, family or acquaintances in the area, I truly feel God took care of us bringing us to Chesapeake Auto & Transmission. I recommend them without reservation."
Melissa N. 2021
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality
"They were very helpful and caring about my situation with my warranty and the repairs to my SUV transmission, job VERY WELL DONE WITH TIMELY REPAIRS & KEPT IN TOUCH WITH UPDATES ON THE VEHICLE, 100 PERCENT GREAT SERVICE, WILL RECOMMENDED ANY ONE TO THIS SHOP, WELL DONE. MR.PAUL & MR. MIKE AGAIN THANK YOU GUYS VERY MUCH."
Deo S. 2021
★ ★ ★ ★ ★
"Mike was sooo nice and helpful. Came in on Saturday when they were closed to help me fix my tire! Thank you!!"
Sharon L. 2021
★ ★ ★ ★ ★
Professionalism, Quality, Value
"Paul the owner was very Helpful and customer service was definitely A1! Highly recommend this shop"
jamal f. 2021
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"Mr. Mike customer services was amazing I will recommend this shop for any of my auto needs. Mr. Mike will keep you laughing from the time you walk in til the time you walk out."
Tiffany J.
2020
★ ★ ★ ★ ★
"Great customer service, honest and kept me well informed with the progress of my repair (transmission)"
Service: Transmission
Jossy Sacre 2023
★ ★ ★ ★ ★
"Called to make an appointment and Johnathan was able to make me an appointment the same week. Brought my car in having no idea what the issue was. They had it diagnosed and fixed the same day and it rides so much smoother. They are nice, quick, well prices, and had great customer service! When I walked in, I overheard him on the phone trying to fight for another customers warranty. Again, great customer service! Found my new mechanics!"
Nicole Robinson 2023
★ ★ ★ ★ ★
Professionalism
"Great place to get your car fixed fast friendly service brought my car back to life and affordable payment options highly recommended car runs like new will always go to these guys pay them more if I could 👍"
michael ross 2023
★ ★ ★ ★ ★
"Excellent service and honest mechanics"
Jullian Martinez 2023
★ ★ ★ ★ ★
"Transmission blew on my wife's subaru. I replaced it myself with a used one. It worked OK and then it didn't. To preserve marital happiness I turned it over to these guys.
I made it clear that i was ready to replace the transmission again and that i didn't care much what it cost. We talked numbers in the $4000 range.
But Mike was not ready to do that and he kept researching the codes we were seeing and finally determined it was a hub sensor issue and it was all done for $1000.
That's integrity."
I made it clear that i was ready to replace the transmission again and that i didn't care much what it cost. We talked numbers in the $4000 range.
But Mike was not ready to do that and he kept researching the codes we were seeing and finally determined it was a hub sensor issue and it was all done for $1000.
That's integrity."
Dave S. 2020
★ ★ ★ ★ ★
Professionalism, Quality
"I love this place, fair pricing, great customer service, highly recommended."
Alejandra P. 2020
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"Mike was awesome!!!! He got me done in a timely fashion and VERY pleasurable to be around while waiting for my services! This is my second time here and I’ve named him my mechanic from now on! If you’re looking for a great inexpensive experience with the best customer service please shop here!"
A'tavia S. 2020
★ ★ ★ ★ ★
Professionalism, Quality
"Professional and reliable. Pricing was fair and the service was excellent. Mike, the manager, was courteous and explained everything to me prior to the repairs being made. A++"
Dani H 2020
★ ★ ★ ★ ★
"Went above and beyond great conversation great customer service really made sure I knew what was going on I have a used car that I don't want to put a lot of work into and even though I wasn't getting work done on it they still stayed nice cordial and took good care of my car would definitely recommend prices Fair and affordable for anyone.
A big thank you to the front desk guy Mike he was nothing short of amazing."
A big thank you to the front desk guy Mike he was nothing short of amazing."
Spa, life and love 2020
★ ★ ★ ★ ★
Professionalism, Quality, Value
"I took a used vehicle I was thinking about buying to check for any issues. They were able to get it in to be looked at that day and had good, quality service."
Kaitlin C. 2020
★ ★ ★ ★ ★
Professionalism, Quality, Value
"These guys were awesome! I rolled up on Veteran’s Day without calling ahead because my car was doing some kinda something funky. They got her diagnosed and fixed up faster than I expected. Mike and Tim are so friendly and chatty too! It’s a kick watching them banter. Definitely recommend! Especially if you’re looking for a longtime mechanic. I’ll certainly be returning for all my future car troubles."
Courtney S. 2020
★ ★ ★ ★ ★
"Great service honest shop. Definitely earned future business. Would recommend you call and ask for Mike!!!"
John K. 2020
★ ★ ★ ★ ★
"I brought my Ford escape in for them to look at. I'll be honest I had quite a few issues going on and had no idea what they were or where to start. I did know the transmission needed replacing so that's what led me to Chesapeake Auto and transmission.
Every person I spoke with at the shop was kind and knowledgeable. If I had any questions they made sure to answer in a way I could understand what they were talking about. They worked with me when it came to payments and always made sure I was happy at the end of our conversations.
It took awhile to get it all fixed and ready to roll (not their fault at all, just that many things needed to be done) but once it was ready they were quick to get me in for pick up and made sure I knew to bring it back if anything were to go wrong while I was driving it the next few weeks.
I'm happy to say my ole girl is still driving nicely, I drive her everyday and haven't had any issues since. Thank you to everyone who helped me. I will surely recommend this place to my friends and family who have car needs."
Services: Transmission, Battery, Oil change
Tessa Finch 2023
★ ★ ★ ★ ★
"Absolutely wonderful got my car back in reasonable time and they were very professional and respectful and listen to what I wanted done to my car. I will be coming back."
Service: Steering & suspension repair
Jaijuan Jones Jr 2023
★ ★ ★ ★ ★
Professionalism, Quality, Value
"Cannot say enough great things about this place. Originally went there for engine noise. They looked over everything and decided it needed a new engine. He could have charged me thousands of dollars to replace the engine, but instead did research and called around to find out my engine was still covered under car's manufacturer's warranty for the engine. He recommended I have the work done under warranty at dealership instead. He even had my vehicle towed there and set up appointment at dealership for me. The shop lost a big job and lots of money for them sending me to dealership.....but their honesty and integrity won them a client for life with me. Very honest, hard working people here. I'll definitely be back."
Felicia K. 2020
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"Called early on a Monday morning, I had a coolant leak. Obviously a large issue, turns out I needed a new radiator. They gave me the price, very reasonable, They got the part in that day, the next day my car was finished. These guys are great from the first call to me picking up my car!! Very happy! #gts"
Susanna 2020
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"I had a great experience coming in and getting my headlight bulbs replaced. It was done quick and professionally, as well as having a fair price. I definitely recommend taking your vehicle there if you need a repair. Very great group of guys!"
Virginia South Co. 2020
★ ★ ★ ★ ★
"I recently moved to the area from out of state, and needed to find a trustworthy mechanic shop when my Subaru started having some issues. Luckily I found it! Everyone here is incredibly professional and sweet. The prices are awesome, and the speed at which they work? INSANE. They had my Subaru in and out the same day! I genuinely wasn't expecting that kind of lightening speed, but they don't play around! Now everything is running smooth as butter. HUGE thanks to everyone working here for making to process so cool and positive. Especially Mike, he's the best! I will absolutely be returning to Auto Shop of Chesapeake for my future auto repair needs. You guys rock ^_^"
Katie S. 2019
★ ★ ★ ★ ★
"Excellent service, able and willing to accommodate customers needing financial help. Great mechanical services. Very knowledgeable and intelligent mechanics. I have visited this shop for service numerous times and have never been less than completely satisfied."
Doug. F. 2019
★ ★ ★ ★ ★
"I went into this shop thinking I was going to get screwed over. I knew my transmission had been going out for a while and it finally broke. I was devastated. This was my only vehicle to get my kids to school and me to work. I called this place and I have never been so happy I did. Melissa was exceptional. She gave me options to rebuild or replace. I chose to just replace. I had called around to make sure the $2800 Melissa quoted was not far fetched (you know how some mechanic shops over charge and tack on fees). But the price here was $700-$800 less than anywhere else! She had said that there would be about a week turn around. They got my vehicle back to me in 4 days!!! I am so overjoyed that I found this place! Melissa & Mark are absolutely amazing. The customer Service was impeccable and I haven't had a problem with my car since. THANK YOU AUTO SHOP OF CHESAPEAKE!!! YOU GUYS ARE AMAZING!!!"
Kelly C. 2018
★ ★ ★ ★ ★
You've been to the rest, now come to the best!!
Contact Chesapeake Auto & Transmission Repair today to find out how we can make sure you get the best service at the best price.