Testimonials
What Our Customers Say
"Our Honda Odyssey minivan’s check engine light started blinking and our engine started running rough while we were driving home to Northern Virginia from North Carolina. A quick google search indicated our engine was misfiring and we needed to pull over right away. We were stranded at a major interchange with no safe place to go, with two children and our dog. After several calls with our insurance company, where they dispatched a tow truck that could not offer us transport due to Covid, we decided to call the closest local repair shop we found via Google. Thank God we did! Mike immediately understood our situation and said he and the shop’s owners would work with us to get us safely to the shop and get us back on the road ASAP. The owners, Teresa and Paul, were beyond accommodating, allowing our family, including our dog, to camp in their waiting area while they diagnosed what was wrong, got parts, and fixed the van. They stayed beyond closing time to make sure we could get home tonight. Mike, Paul and Teresa were caring, personable, and professional. They truly went above and beyond for my family. Stranded 3 hours from home with no friends, family or acquaintances in the area, I truly feel God took care of us bringing us to Chesapeake Auto & Transmission. I recommend them without reservation."
Melissa N. Feb. 2021
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality
"They were very helpful and caring about my situation with my warranty and the repairs to my SUV transmission, job VERY WELL DONE WITH TIMELY REPAIRS & KEPT IN TOUCH WITH UPDATES ON THE VEHICLE, 100 PERCENT GREAT SERVICE, WILL RECOMMENDED ANY ONE TO THIS SHOP , WELL DONE. MR.PAUL & MR. MIKE AGAIN THANK YOU GUYS VERY MUCH."
Deo S. Jan. 2021
★ ★ ★ ★ ★
"Mike was sooo nice and helpful. Came in on Saturday when they were closed to help me fix my tire! Thank you!!"
Sharon L. Feb. 2021
★ ★ ★ ★ ★
Professionalism, Quality, Value
"Paul the owner was very Helpful and customer service was definitely A1! Highly recommend this shop"
jamal f. Jan. 2021
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"Mr. Mike customer services was amazing I will recommend this shop for any of my auto needs. Mr. Mike will keep you laughing from the time you walk in til the time you walk out."
Tiffany J.
Oct. 2020
★ ★ ★ ★ ★
"Great service honest shop. Definitely earned future business. Would recommend you call and ask for Mike!!!"
John K. Sept. 2020
★ ★ ★ ★ ★
"Transmission blew on my wife's subaru. I replaced it myself with a used one. It worked OK and then it didn't. To preserve marital happiness I turned it over to these guys.
I made it clear that i was ready to replace the transmission again and that i didn't care much what it cost. We talked numbers in the $4000 range.
But Mike was not ready to do that and he kept researching the codes we were seeing and finally determined it was a hub sensor issue and it was all done for $1000.
THat's integrity."
I made it clear that i was ready to replace the transmission again and that i didn't care much what it cost. We talked numbers in the $4000 range.
But Mike was not ready to do that and he kept researching the codes we were seeing and finally determined it was a hub sensor issue and it was all done for $1000.
THat's integrity."
Dave S. Sept. 2020
★ ★ ★ ★ ★
Professionalism, Quality
"I love this place, fair pricing, great customer service, highly recommended."
Alejandra P. Aug. 2020
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"Mike was awesome!!!! He got me done in a timely fashion and VERY pleasurable to be around while waiting for my services! This is my second time here and I’ve named him my mechanic from now on! If you’re looking for a great inexpensive experience with the best customer service please shop here!"
A'tavia S. Dec. 2020
★ ★ ★ ★ ★
Professionalism, Quality
"Professional and reliable. Pricing was fair and the service was excellent. Mike, the manager, was courteous and explained everything to me prior to the repairs being made. A++"
Dani H Dec. 2020
★ ★ ★ ★ ★
"Went above and beyond great conversation great customer service really made sure I knew what was going on I have a used car that I don't want to put a lot of work into and even though I wasn't getting work done on it they still stayed nice cordial and took good care of my car would definitely recommend prices Fair and affordable for anyone.
A big thank you to the front desk guy Mike he was nothing short of amazing."
A big thank you to the front desk guy Mike he was nothing short of amazing."
Spa, life and love Oct. 2020
★ ★ ★ ★ ★
Professionalism, Quality, Value
"I took a used vehicle I was thinking about buying to check for any issues. They were able to get it in to be looked at that day and had good, quality service."
Kaitlin C. Nov. 2020
★ ★ ★ ★ ★
Professionalism, Quality, Value
"These guys were awesome! I rolled up on Veteran’s Day without calling ahead because my car was doing some kinda something funky. They got her diagnosed and fixed up faster than I expected. Mike and Tim are so friendly and chatty too! It’s a kick watching them banter. Definitely recommend! Especially if you’re looking for a longtime mechanic. I’ll certainly be returning for all my future car troubles."
Courtney S. Dec. 2020
★ ★ ★ ★ ★
Professionalism, Quality, Value
"Cannot say enough great things about this place. Originally went there for engine noise. They looked over everything and decided it needed a new engine. He could have charged me thousands of dollars to replace the engine, but instead did research and called around to find out my engine was still covered under car's manufacturer's warranty for the engine. He recommended I have the work done under warranty at dealership instead. He even had my vehicle towed there and set up appointment at dealership for me. The shop lost a big job and lots of money for them sending me to dealership.....but their honesty and integrity won them a client for life with me. Very honest, hard working people here. I'll definitely be back."
Felicia K. Dec. 2020
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"Called early on a Monday morning, I had a coolant leak. Obviously a large issue, turns out I needed a new radiator. They gave me the price, very reasonable, They got the part in that day, the next day my car was finished. These guys are great from the first call to me picking up my car!! Very happy! #gts"
Susanna Dec. 2020
★ ★ ★ ★ ★
Professionalism, Punctuality, Quality, Value
"I had a great experience coming in and getting my headlight bulbs replaced. It was done quick and professionally, as well as having a fair price. I definitely recommend taking your vehicle there if you need a repair. Very great group of guys!"
Virginia South Co. Nov. 2020
★ ★ ★ ★ ★
"I recently moved to the area from out of state, and needed to find a trustworthy mechanic shop when my Subaru started having some issues. Luckily I found it! Everyone here is incredibly professional and sweet. The prices are awesome, and the speed at which they work? INSANE. They had my Subaru in and out the same day! I genuinely wasn't expecting that kind of lightening speed, but they don't play around! Now everything is running smooth as butter. HUGE thanks to everyone working here for making to process so cool and positive. Especially Mike, he's the best! I will absolutely be returning to Auto Shop of Chesapeake for my future auto repair needs. You guys rock ^_^"
Katie S. Oct. 2019
★ ★ ★ ★ ★
"Excellent service, able and willing to accommodate customers needing financial help.Great mechanical services. Very knowledgeable and intelligent mechanics.I have visited this shop for service numerous times and have never been less than completely satisfied."
Doug. F. Oct. 2019
★ ★ ★ ★ ★
"I went into this shop thinking I was going to get screwed over. I knew my transmission had been going out for a while and it finally broke. I was devastated. This was my only vehicle to get my kids to school and me to work.I called this place and I have never been so happy I did. Melissa was exceptional. She gave me options to rebuild or replace. I chose to just replace. I had called around to make sure the $2800 Melissa quoted was not far fetched (you know how some mechanic shops over charge and tack on fees). But the price here was $700-$800 less than anywhere else! She had said that there would be about a week turn around. They got my vehicle back to me in 4 days!!! I am so overjoyed that I found this place! Melissa & Mark are absolutely amazing. The customer Service was impeccable and I haven't had a problem with my car since. THANK YOU AUTO SHOP OF CHESAPEAKE!!! YOU GUYS ARE AMAZING!!!"